8/30/2023 0 Comments Tinderbox columbus ohioBrian, Wade, Justin, Frank, and the rest of the Tinder Box crew are some of the most knowledgeable cigar aficionados youll meet in Columbus. These guys have just about every major cigar out there on their shelves with one exception- the ever-elusive Opus X. There will never be a better cigar shop, and in my opinion, there are probably very few shops left in the world that care for and respect their patrons and industry, as much as Brian and Tinder Box at Easton so effortlessly accomplish. Tinder Box has cultivated a wealth of knowledge, a diverse stock, a rich involvement in the community, a makes every effort to support all service members with a hefty discount while frequently connecting donations for Wounded Warriors. The staff, the patrons, the convenience, the quality, the management, everything about this Tinder Box is not only amazing, but is usually the first thing said and contented on by every new customer. Tinder Box is a great place, but the Tinder Box at Easton was one of the main deciding factors when move back from New York City for me. These days, its all about how the customer is treated - we can get cigars like these anywhere. So how do I get from unprofessional handling of a complaint to possible fraud? Well, why would a store manager or owner become so defensive in such short order if he wasnt hiding something? Ill never go back and will ensure my cigar buddies are all well-informed. I had a bad cigar (I understand, a frequent defect is inevitable), the question is - how will you handle the situation? Will you stand behind your product or be defensive and unprofessional? When I stated my issue, the manager (name?) immediately took a defensive posture, obviously assuming I was trying to get a handout. The Staff is unprofessional and the cigars are under scrutiny as possible frauds. Its my favorite place in Easton!ĭont trash my feedback just cause its honest and negative. And chances are Ill be there too hahaĭefinitely a 5 star store with 5 star service. If youre in Easton you have to stop by here. ![]() Brian, Steve, Todd, Eddie and Ryan are great guys. Its an hour drive from my house but I wouldnt buy a smoke from anywhere else. The tinderbox is like a home away from home for me. The staff couldnt be more friendly and professional. Thats not how a small boutique store works sorry fellas. People go in the tinderbox all the time trying to get "samples" and hand outs. I personally have had a defective cigar and Brian, the owner, had no problem making it right and replacing it without being defensive at all. The person claiming they had counterfeit cigars is absolutely wrong. ![]() The prices are extremely fair and the quality is superb. All the people complaining about price and friendliness of the staff here are ridiculous.
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